Frequently Asked Questions

ABOUT THE SITE
PRODUCT ACTIVATIONS
PAYMENT METHODS
ABOUT NFT

What is Playstore?
Playstore is a digital game store with thousands of products 🎮 Playstore offers the latest PC and console games, free-to-play, and mobile game packages at competitive prices, backed by Türk Telekom. Users can pay using mobile payment, credit card. Additionally, Playstore provides the option to pre-order and offers discounts of up to 90% throughout the year. Gamers can earn Playstore Bonus points with every purchase, which can be redeemed for future purchases.

How can I sign up for Playstore?
To easily sign up for Playstore, you can click here.

What can I find at Playstore?
At Playstore, you can buy the most popular games and DLCs at advantageous prices. You can also find in-game currencies and packages for Free-to-Play and mobile games.

Is shopping at Playstore secure?
All products are sourced from legal distributors.

How can I play the games I purchase from Playstore?
After purchasing a game, activate it on platforms like Steam or Ubisoft Connect and start playing safely.

What is a pre-order?
Pre-order products are not immediately playable, but by purchasing them, you gain early access, extra features, or content, and you can access them at the same time as the global release.

How will I receive the activation code for a pre-ordered game?
You can access the activation code on the "My Account > My Orders" page on the site, at the globally set distribution time.

Where can I find my gift vouchers?
You can view all your gift vouchers in the "My Account > My Gifts" section at the top right of the site.

How do I get my activation code?
After purchasing, click on the "Show Product Info" button for the listed product in "My Orders" to get the activation code and instructions.

How do I activate my code on Steam?

1. If you don’t have a Steam account: Register at store.steampowered.com, download the software, and install it.

2. Open the app, click on "Add a Game" and select "Activate a Product on Steam".

3. Paste the activation code and follow the instructions. Your game will then be added to your library.

How do I activate my code on Ubisoft Connect?

1. If you don’t have a Ubisoft account, register at ubisoftconnect.com.

2. Log in, go to "My Account > My Orders" on Playstore.com, click "Show Product Info" and then click "Link with Ubisoft Account".

3. The game will be available in your Ubisoft Connect library.

How do I activate my code on Epic Games?

1. Register on epicgames.com and download the software.

2. Open the app, click on your account in the top right, select "Redeem Code" and paste the code.

How do I activate codes on other platforms?
After purchase, click on "Show Product Info" under "My Orders" to view the activation code and instructions.

Where can I see which platform the game will be activated on?
Information about the supported platforms can be found at the top right of the product card and in the product detail view.

How can I pay using mobile payment?
This payment method is available once activated with all mobile operators and allows for payment through a single SMS confirmation, with the cost added to the mobile bill.

How do I pay with a credit card?
Enter your credit card details on the payment options page to complete the purchase.